Parts & Support

Highest level of replacement parts & service

Tensor's Advantages

  • Worldwide sales & support
  • 24-hour service
  • Finest machine parts available
  • Extensive inventory of parts
  • Same day shipping (on most commonly used parts)
  • Competitive pricing

Our representatives can search equipment records, determine part availability and recommend equipment upgrades and retrofits that have been developed to enhance existing equipment reliability and efficiency.

Tensor International is dedicated to providing the highest level of replacement parts service. Our team is committed to promptly responding to our customers' needs by assisting with ordering, expediting and ensuring complete customer satisfaction with Tensor replacement parts and supplies.

Tensor guarantees competitive pricing on all aftermarket parts.

Our increased on-hand inventory investment is another part of our long-term total customer satisfaction guarantee. If we don't have the needed parts in stock, we will manufacture them ourselves or order them directly from our suppliers.

Ordering

Tensor customers can contact our main office around the clock seven days a week!

Regular business hours are Monday – Friday from 8:00 a.m. to 5:00 p.m. CST.

For immediate parts assistance please email John Bonk @ jbonk@ustensor.com or Chris Dalu @ cdalu@ustensor.comor you can call 630.739.9600 or fax orders to 630.739.9339.

Service

The Tensor service team has over 100 years of combined industry experience and is committed to ensuring prompt and superior service. Tensor's qualified service technicians have installed and maintained hundreds of press lines worldwide and are among the most knowledgeable press specialists in the industry.

Tensor offers on-site press maintenance inspections to evaluate equipment and determine how to optimize and increase its productive life. We encourage our customers to have their equipment checked and “tuned” to ensure continued print quality!

The Tensor service department is available 24 hours a day, 7 days a week to handle all your service needs.

For immediate service assistance call 630.739.9600.

For general questions email our service department.

Corporate Headquarters

AH Tensor International LLC
10330 Argonne Woods Drive
Suite 300
Woodridge, Illinois 60517
U.S.A.

Phone: +1 630-739-9600
Email: info@ustensor.com

Get In Touch