Parts & Support
- Worldwide sales & support
- 24-hour service
- Finest machine parts available
- Extensive inventory of parts
- Same-day shipping (on most commonly used parts)
- Competitive Pricing
Our representatives can search equipment records, determine part availability and recommend equipment upgrades and retrofits that have been developed to enhance existing equipment reliability and efficiency.
Tensor International is dedicated to providing the highest level of replacement parts service. Our team is committed to promptly responding to our customer's needs by assisting with ordering, expediting, and ensuring complete customer satisfaction with Tensor replacement parts and supplies.
Tensor guarantees competitive pricing on all aftermarket parts.
Our increased on-hand inventory investment is another part of our long-term total customer satisfaction guarantee. If we don't have the needed parts in stock, we will manufacture them ourselves or order them directly from our suppliers.
Tensor customers can contact our main office around the clock, seven days a week!
Regular business hours are Monday – Friday from 8:00 a.m. to 5:00 p.m. CST.
For immediate parts assistance, please email John Bonk - firstname.lastname@example.org or
Chris Dalu - email@example.com or you can call 630.739.9600.
The Tensor service team has over 100 years of combined industry experience and is committed to ensuring prompt and superior service. Tensor's qualified service technicians have installed and maintained hundreds of press lines worldwide and are among the most knowledgeable press specialists in the industry.
Tensor offers on-site press maintenance inspections to evaluate equipment and determine how to optimize and increase its productivity. We encourage our customers to have their equipment checked and “tuned” to ensure continued print quality!
The Tensor service department is available 24 hours a day, 7 days a week, to handle all your service needs.
For immediate service assistance, call 630.739.9600.
For general questions, email our service department.